What is JoahBox?

JoahBox is a Korean Beauty subscription box that brings you handpicked Korean beauty products each month with FREE worldwide shipping.

What is inside JoahBox?

Each month our team selects for you 5 to 7 authentic beauty products (makeup, skincare, nail care, beauty tools, etc …) with occasional BONUSES. JoahBox is delivered anywhere in the world with FREE shipping. A great deal, isn’t’ it?

How much does it cost?

Monthly JoahBox costs $33 dollars. Worldwide shipping is free. No other hidden fees. Three and six  months orders come with discounts.  Twelve month order brings your 12th box for free.

What brands will I find in JoahBox?

We work with established Korean brands like A’Pieu, Missha, Nature Republic, Etude House, Saem, Innis Free, MemeBox, and other established Korean brands to create the best korean beauty subscription box.

Can I get only one box?

Yes you can! Find one-time box in our box options. You can also order a gift wrap!

How can I change my address/email/credit card info?

Please, visit MY ACCOUNT page, log into there to make all the changes in your personal profile. Then send us an e-mail with your updated changes to confirm it.

How can I pay?

With JoahBox you can pay with your PayPal account. Just enter your PayPal E-mail address and Password.
Want to pay with a credit card? No problem! Proceed paying with PayPal and under PayPal Login find link “pay using credit or debit card”. You can enter your credit card number (VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER) while quickly generating your PayPal account login.

When is my credit card be charged?

The amount of your subscription is withdrawn at the time of checkout. Three, six and twelve months subscriptions are charged on the sign-up day.

When can I expect my box?

We shipped boxes on the 10th of each month. Once your box leaves our facilities, it can take about one to three weeks to be delivered. We accept orders until the 5th of each month.

Do you ship to my hometown?

If you can receive mail from your local post office then yes, you will receive our package too.

Can I get a tracking number?

We don’t offer tracking services with free shipping. However, you can order an extra option of getting a tracking number for $2.95 when subscribing for JoahBox.

When would I receive my tracking number?

The tracking number is generated when the boxes are shipping. Note that our system might experience some delays due to the volume of shipping boxes and might take one to two business days to be generated.

My box hasn’t arrived. What do I do?

Sometimes customs officials may delay the boxes’ delivery. Therefore, please wait at least 3 weeks before contacting us about a lost box. Boxes that did not find their customers are normally shipped back to us. When it happens, we will send you a refund for the box. In any case, please write us at contact@joahbox.com

I want to cancel my subscription. What do I do?

Please write us as soon as you decide to cancel your subscription and we will confirm your request.

I was just charged for the next month, but actually, I would like to cancel my subscription. What do I do?

Unfortunately, we don’t refund automatic payments. You will receive your last box for the payment you were charged. After that we will cancel your subscription.

Any Other Questions?

Please e-mail us at contact@joahbox.com

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